FAQ

Which milk brands do you deliver?

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We deliver all common milk brands including Amul, Saras, Lotus, Rufil and many more. You can see the full list on our app or contact us on 9983416416.

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How does the subscription works?

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It’s simple. You choose your favorite brand, quantity and frequency. You make a payment for us little for one week or a full month. Sit back and enjoy products delivered right to doorstep every morning.

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What are the delivery timings?  

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We deliver milk, bread, egg, juice and other grocery products in the morning before 7:30 am.

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What payment options can I use?

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You can make payments using our app, or a payment link sent to your phone or swipe debit/credit cards with our payment executive, or request for a cash pickup. We support all common cards, Internet banking and many wallets.

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What’s your cancellation policy?

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You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order

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Do I have to necessarily register to shop on FirstMeal?

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You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.

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How do I register? 

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You can register by clicking on the "Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

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How to order from FirstMeal?​

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• First you have to sign with the deals like , Username , Phone number, email Id.

• Then you have to select the location of apartment , we have selected areas and building whom we serve and deliver the products from Firstmeal.

• After selecting the address you can explore the app and see the exciting products offered by us.

• For placing the order you have to add the money into the wallet with the minimum amount of Rs 250.Our delivery partner will deliver you the products before 7.30 A.M. Money will be deducted after you receive your Order at your doorstep in the morning.

• If you want products on the recurring basis then we serve you on daily , weekly and monthly basis. The customer just need to place the order before 11.00 P.M. in the night

and the products will be delivered at your doorstep before 7.30 A.M. in the morning